Price Match Details
McVapeUK Ltd price match guarantee policy will secure your peace of mind! If you find a lower price, anywhere else in the UK on an identical item, just show us the lower price within 7 days of your purchase and we will refund you the difference!
There are some conditions that apply:
- Customer must provide us the advertised piece and it must be for the same style, materials, quality and certification.
- The advertised product must be in stock and available for same day dispatch.
- The price match policy only applies to UK based companies.
- The price match policy does include postage and packaging costs.
- The advertised or quoted price must be advertised in a media form for the general public.
- We cannot price match clearance sale items or special promotions.
If you have any further questions regarding our price match guarantee please do not hesitate to contact our customer support team who will be happy to answer your queries.
McVapeUK Ltd reserves the right to refuse a price match guarantee.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.